> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getmillwork.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Run and result help

> Understand a run status, recover a submission, and find its result or receipt.

## Start with the run status

| Status                  | Meaning                          | Next step                                                             |
| ----------------------- | -------------------------------- | --------------------------------------------------------------------- |
| `accepted` or `queued`  | The run is waiting.              | Check every two seconds for up to 90 seconds. Do not submit it again. |
| `running` or `progress` | Work is in progress.             | Check every two seconds for up to 90 seconds.                         |
| `completed`             | Work finished.                   | Fetch the result and receipt. Echo has no model result.               |
| `failed`                | Work stopped with an error.      | Read events, then the receipt.                                        |
| `cancelled`             | The run was stopped.             | No result is available. Read the receipt.                             |
| `expired`               | The run passed its allowed time. | No result is available. Read the receipt.                             |

## Common problems

| What happened                                       | What to do                                                                                              |
| --------------------------------------------------- | ------------------------------------------------------------------------------------------------------- |
| The connection dropped after submission             | Retry with the same `Idempotency-Key` and identical body.                                               |
| The run is still queued or running after 90 seconds | Stop polling, keep the run ID, and check again later. Do not create another run to replace it.          |
| The run completed but result returns `404`          | Check the mode and `retention_expires_at`. Echo has no result. A retained result may have expired.      |
| The run failed with `no_eligible_arms`              | Refresh the catalog and confirm the registered option supports the requested data class.                |
| A provider attempt failed                           | Use its safe reason in [Provider connection help](/help/provider-connections).                          |
| Requested and reported model names differ           | Compare both values in the result or receipt. A reported snapshot name is not automatically a fallback. |
| The cost limit was reached                          | The limit can stop another provider attempt. It cannot cancel or reverse a call already in progress.    |

## Result and receipt

The result contains model output. The receipt records how the run was handled
and does not copy the prompt or output.

Keep the `execution_id`. It connects the status, events, result, receipt, and
support request.

<CardGroup cols={2}>
  <Card title="Retry safely" icon="refresh-cw" href="/cookbook/retry-without-duplicates">
    Recover without starting the same work twice.
  </Card>

  <Card title="Stop a run" icon="circle-stop" href="/cookbook/stop-a-run">
    Cancel work you no longer need.
  </Card>
</CardGroup>