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Find the problem that matches what you see. Follow the checks in order. If you still need help, send the safe support details at the end. If you use a coding assistant, give it this page. It may inspect non-secret context and run documented read-only checks. It must ask before a provider call, paid request, credential or account change, message, or deletion. See Use a coding assistant for the full rules.

Start with what you see

What you see	Go here
Sign-in failed, an application is pending, or access was removed	Sign-in and access
A provider connection failed or a model is missing	Provider connection help
A run is waiting, failed, or has no result	Run and result help
An API key failed, was lost, or may be exposed	API keys and account limits
A `402` or `429`, a balance problem, or a payment problem	API keys and account limits
You have an API error code	Errors and retries

Never send a password, API key, token, browser cookie, provider credential, secure setup link, prompt, model output, or customer data to support.

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Start with what you see

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​Start with what you see

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Start with what you see